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Telephone: +216 20813137  
Office: Hammam Sousse, Route de Tunis, Sousse, 4000  
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Contact Information Contact Information

Office Address
Hammam Sousse,
Sousse, 4000

Phone
+216 20813137
E-mail
admin@tabac4u.com
Working Hours
24 hrs a day, 7 days a week, 52 weeks a year
Appointments
Contact the above number.


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Tabac4U Tunisia :: Help zone

Help zone

Terms & Conditions
TABAC4U TERMS & CONDITIONS

Please read the following points carefully as use of our website and purchase of products by you mean that you agree to them.

Shopping with us

If you have placed your order on-line, we will quickly send you an e-mail to confirm that we have received your order. The email confirmation will be produced automatically so that you have confirmation of your order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet your order. We reserve the right to cancel any order at any time and return any money paid to us in full.

Prices.

The prices displayed on our web site are in British pounds (£) and Tunisian Dinar for ease of conversion but you may use our "currency converter" to estimate the price of goods in other currencies. The "currency converter" is only a guide and does not accurately reflect current exchange rates. A good web site for a updated currency converter is www.xe.com.
We try to make sure that the prices on our website are accurate but we will need to validate the price before we process your order.
We aim only to display items which are in stock and which can be dispatched to you quickly. If we are unable to supply a particular item which you have ordered or if the correct price for an item is different from the price on your order, we will notify you as soon as we can after receiving your order. If this happens, you may cancel your order and we will refund you any money which you have paid.

Delivery.

We can deliver goods to all destinations worldwide
All goods must be paid for in full before Dispatch.
We aim to deliver goods to destinations in Europe and the UK within 7 days in most circumstances.
We will make every effort to deliver goods in good time, but we will not be liable for any loss caused to you by late delivery.
Standard Delivery costs depends on weight.

Our Responsibility.

We will not be responsible for any losses resulting from your use or the inability to use our website or resulting from unauthorized access to, or alteration of your transmissions or data in circumstances which are beyond our control.
We will not be responsible for your loss of profits, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong.
We make no promise that our website will be uninterrupted or entirely error free. Because of the nature of the Internet, the shopping online service is provided on an "as is" and "as available" basis. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.

Warranty.

All our products are guaranteed against defects and errors for so long as you own it. If in the unlikely event, a problem occurs, contact us, and upon receipt and examination of the goods, we will replace it free of charge.
Accidental damage is not covered by our warranty.
We reserve the right to withdraw our warranty if we receive any item which we believe to be previously opened and interfered with.

General.

We will use the information which you provide and the records of items you buy to constantly monitor and improve our service and for marketing purposes only.
We will not pass any of your details to any other organisation.
We may change or withdraw any part of our website, or may refuse you access to the website at any time if we consider it necessary.
All errors and omissions are accepted.
Pictures used in the Order Pages are for indication purposes only.
Some goods may differ from those which are show.

Disclaimer.

By entering our web site, you:
(1) verify that you are an adult (18 years or older);
(2) verify tobacco products are sold legally in your Country or State;
(3) dismiss all liability resulting from the purchase or use of these products;
(4) agree to use any purchased products legally and for its intended use only;
(5) agree to pay any custom dutys in the country of destination;
(6) and agree to our User Agreement.

Do not use any products or services if you do not agree to the statements mentioned above or are under the age of eighteen (18) years old.

User Agreement.

All products purchased from Tabac4U are for personal use only and not for resale. You must be eighteen (18) years of age, and possess a valid credit card to purchase tobacco products. We will not sell tobacco to minors. We reserves the right to cancel any sales transaction based on its sole discretion where it reasonably believes the purchaser is purchasing products on behalf of a minor.

Returns Policy

You may return unwanted or faulty* goods within 30 days of receipt of your order. Just post the item back to us at the address below for a 100% refund of the purchase price.

* If you believe your goods are faulty, please use the form HERE

Note: We will not refund return postage cost unless previously agreed. All goods returned as faulty, will be inspected for a manufacturing defect. If deemed faulty, a full refund or exchange will be given.

Please post the item to:

Tabac 4U
Apartment 41B,
Immeuble el Wifak,
Route de Tunis,
Sousse,
Tunisia. 4000.

If you have any queries please use the Contact Us form HERE.

Goods are not supplied on a trial basis, please therefore check compatibility or suitability for purpose with the manufacturer or other competent body prior to ordering. Please note that all orders, once placed, are considered firm and any subesequent cancellations which are allowed by us will be subject to a 25% handling fee in respect of loss of profits and goods must be returned to us at the customers expense with in 28 days of purchaes. This does not affect your statutory rights in a consumer transaction.

All sales and products that are shipped are final. In the case of broken merchandise upon shipment, a replacement will be shipped. Shipping and handling charges are non-refundable.

It is the responsibility of the Buyer to ascertain and comply with any laws in regard to the purchase and use of any tobacco products.

Please always use the Contact Us form HERE if you need to contact us for any reason, and make sure you include your order number.  

 
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News News
12-06-2010
Hi, we have a new batch of Al Fakher and Nakhla arrived in stock and shipping immediately for delivery to France and UK.

When ordering please make sure you do not order too much due to customs in your country, we have also capped the limit per order to £100 so if you are one of our regular restaurant customers, you will have to make more than one order.

Shipping prices have not changed and they are still the low price as before, just like if the goods are being shipped from your country, yes we subsidize the shipping costs.

Remember it takes a bit longer to arrive due to shipping from Tunisia.

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